Emergency Response

Rapid, coordinated humanitarian assistance to communities affected by crises, disasters, and emergencies across Africa.

Our Emergency Response Approach

We implemented a pyramid of care, integrating emergency psychosocial interventions with community-driven solutions.

Clinical & Specialized Care (Top Layer)

  • Identified and referred individuals with severe mental distress, including PTSD.
  • Provided psychiatric care, medication adherence support, and counselling for caretakers.
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Focused Emotional & Practical Support

  • Delivered Psychological First Aid (PFA) to newly displaced persons with trauma symptoms.
  • Linked distressed individuals to partner services (health, SGBV response, child protection, legal aid).
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Community & Family Support

  • Conducted psychoeducation sessions on stress, coping, and trauma awareness.
  • Engaged youth groups in resilience-building through football, music, dance, and drama.
  • Facilitated focus group discussions with women, youth, and elderly groups to identify needs and foster self-help.
  • Trained community leaders and structures in Psychological First Aid to strengthen referral pathways.
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Basic Services & Dignity Protection (Foundation Layer)

  • Worked with UNHCR and partners to ensure shelter, food, water, health services, and safety.
  • Paid special attention to vulnerable groups: survivors of SGBV, elderly, persons with disabilities, unaccompanied minors, and marginalized communities.

Refugees cannot be left out of Ebola response: Civitas Africa's work in Yumbe and Moyo

Refugees move. They cross borders out of necessity, not recklessness — returning to tend land, reconnect with family, or retrieve what little they left behind. These movements are pragmatic. They are also unprotected. And in the context of an Ebola outbreak, that invisibility has consequences.

Civitas Africa is actively engaged in Ebola risk communication and community protection in the refugee-hosting districts of Yumbe and Moyo in northern Uganda. Our work centres on a reality that is often overlooked in outbreak response: refugees face multiple, intersecting vulnerabilities that place them at elevated risk — and yet they are frequently absent from the protective architecture of national health responses.

Why refugees are at heightened risk

Refugee communities in Yumbe and Moyo host significant numbers of South Sudanese refugees whose lives straddle borders. Cross-border movement — even when motivated by family obligation, livelihoods, or cultural necessity — creates real exposure risk in an active outbreak context. These movements are often informal, outside surveillance systems, and disconnected from official risk communication channels. Add to this the structural conditions of displacement — overcrowded settlements, limited access to healthcare, language barriers, and institutional mistrust — and the picture is one of compounded vulnerability.

Our response: what we are doing

  • Risk communication
    Community-level Ebola risk communication in refugee settlements, delivered in partnership with District Health Offices in Yumbe and Moyo — in accessible formats and local languages.
  • Psychosocial support
    Structured PSS for individuals and groups managing Ebola-related fear, grief, and stigma — drawing on community-based approaches rooted in local ways of coping.
  • Mental health support
    MHPSS integration ensuring that outbreak response does not neglect the psychological toll on affected refugee communities and frontline community health workers.
  • Referral pathways
    Active support for local referral systems — connecting individuals presenting with acute mental health or medical needs to appropriate health and protection services.

Working with district health systems

Civitas Africa's approach is deliberately embedded in district health actions. We work alongside District Health Offices in Yumbe and Moyo rather than parallel to them — building local capacity, supporting coordination, and ensuring that refugee communities are included in outbreak response planning and monitoring. This is both a technical and a political commitment: refugees must not be treated as footnotes to a national response designed primarily for host communities.

Ebola Response Work

Recent Emergency Response

Asylum seekers in Nyakabande

Active Response
Started: June, 2021 Location: Nyakabande Transit Centre, Kisoro District Affected: 30,000+ people

Since mid-2021, violence in Eastern DRC has displaced thousands, forcing families to cross into Uganda in search of safety. This steady influx pushed UNHCR and OPM to declare an official emergency. Nyakabande Transit Centre is situated on 35 acres (0.15 square miles) and is located 5 km from Kisoro town and 18 km from the Bunagana border in Kisoro District, Southwest Uganda. The centre was officially re-opened to respond to the increased arrivals from the Democratic Republic of Congo (DRC), with an initial holding capacity of 500 individuals. Its maximum potential capacity is now estimated at 30,000, according to UNHCR and the Office of the Prime Minister (OPM).

30,000+
People Assisted
Flood Emergency Response

Emergency Preparedness

Building Resilient Communities

Prevention and preparedness are key to reducing the impact of emergencies. We work with communities to:

  • Early Warning Systems: Establish community-based early warning networks
  • Disaster Risk Reduction: Train communities in disaster preparedness and response
  • Emergency Planning: Develop community emergency response plans
  • Capacity Building: Train local emergency response teams
  • Infrastructure Resilience: Support climate-resilient infrastructure development
Emergency Preparedness Training